80hi Privacy Policy

Introduction

Welcome to 80hi, Bangladesh's trusted mobile-first online casino and cricket betting platform. At 80hi, we are committed to protecting the privacy and personal information of every user who registers, deposits, plays, or simply visits our platform.

This Privacy Policy explains what personal data we collect from users in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh, how we use it, with whom we may share it, and the rights you hold regarding your own information. By creating an account or using any feature of 80hi, you acknowledge that you have read, understood, and agree to the practices described in this document.

We encourage you to read this policy carefully. If you do not agree with any part of this Privacy Policy, please discontinue your use of the 80hi platform immediately. For any questions, our support team is available around the clock.

Information We Collect

80hi collects two categories of information: information you provide directly to us, and information collected automatically when you interact with the platform.

Information You Provide Directly

• Full name, date of birth, and national identity details required for account verification and KYC compliance.
• Contact information including email address and mobile phone number for account communications and security alerts.
• Residential address and district, as required for identity verification processes.
• Payment account details such as bKash wallet number, Nagad account, Rocket account, or bank account details used for deposits and withdrawals.
• Communication records including customer support conversations, feedback submissions, and any correspondence you initiate with the 80hi team.

Information Collected Automatically

• Device information including device model, operating system version, unique device identifiers, and browser type.
• Usage data such as pages visited, features accessed, games played, betting history, session duration, and click patterns.
• IP address and approximate geolocation data used to ensure platform security and deliver regionally relevant content.
• Cookies and similar tracking technologies that help us maintain your session, remember your preferences, and measure platform performance.

How We Use Your Information

80hi uses the personal information collected from Bangladesh users strictly for the following purposes. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

• Account creation, verification, and ongoing identity management to maintain a secure gaming environment.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and linked bank accounts accurately and securely.
• Delivering personalized promotions, bonus offers, and recommendations relevant to your game preferences and betting activity.
• Preventing fraud, detecting suspicious activity, and enforcing compliance with responsible gaming guidelines and 21+ age restrictions.
• Improving platform features, game selection, and user experience based on aggregated anonymized usage analytics.
• Sending transactional communications such as deposit confirmations, withdrawal status updates, and critical account security notifications.

Sharing Your Information

80hi treats your personal data with strict confidentiality. We share user information only in the limited circumstances described below and only to the extent necessary to fulfil the stated purpose.

Trusted Service Providers

We engage reputable third-party companies to assist with payment processing (bKash, Nagad, Rocket integration), fraud prevention, SSL security services, and customer analytics. These partners are contractually obligated to handle your data securely and exclusively for the purposes 80hi specifies.

Legal and Regulatory Requirements

We may disclose your information when required to do so by applicable law, court order, or governmental authority. Such disclosures will be made only to the extent legally required and will be documented internally in accordance with our data handling standards.

Business Transfers

In the event that 80hi undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity. We will notify affected users and ensure that any such transfer complies with this Privacy Policy and applicable data protection standards.

Cookies and Tracking Technologies

80hi uses cookies and similar technologies to provide a seamless, secure, and personalised experience. Cookies are small text files stored on your device that help us recognise you across sessions and remember your platform preferences.

• Essential cookies: Required to operate core platform functions such as login sessions, deposit flows, and navigation state.
• Analytical cookies: Help us understand how users interact with 80hi pages, which games attract the most engagement, and where technical issues occur.
• Preference cookies: Store your chosen language, currency display, and notification settings so the platform feels consistent each time you return.

You may manage or disable non-essential cookies through your mobile browser settings. Note that disabling essential cookies may affect your ability to log in and access certain platform features.

Data Retention

80hi retains personal data for as long as your account remains active or as required to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When your account is closed and no legal retention requirement applies, we will securely delete or anonymise your personal data.

Transaction records related to deposits and withdrawals via bKash, Nagad, or Rocket may be retained for a minimum period as required by applicable financial record-keeping standards.

Your Rights

As a user of 80hi, you hold specific rights concerning the personal data we hold about you. You may exercise any of the following rights at any time by contacting our support team.

• Right of access: Request a copy of the personal data 80hi holds about you, including account activity and transaction history.
• Right to rectification: Ask us to correct inaccurate or incomplete personal data associated with your account.
• Right to erasure: Under applicable circumstances, request that we delete your personal data from our systems, subject to legal retention obligations.
• Right to object: Object to specific processing activities, such as direct marketing communications or certain profiling activities.
• Right to data portability: Receive your personal data in a structured, machine-readable format and transmit it to another service provider if you choose.

To submit a data rights request, please contact us at the email address provided in the Contact section below. We aim to respond to all valid requests within 30 calendar days.

Security of Your Information

80hi employs industry-standard security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers, secure server infrastructure, and rigorous internal access controls.

While we implement robust technical and organisational safeguards, no online platform can guarantee absolute security. We strongly recommend that all users create strong, unique passwords, enable any available two-factor authentication, and promptly report any suspected unauthorised access to their 80hi account.

Payment Information Handling

Financial information including bKash wallet numbers, Nagad accounts, Rocket accounts, and linked bank account details is handled with the highest level of care. Payment data is used solely for processing your requested transactions and is never stored in plain text.

80hi works exclusively with reputable payment processing partners who maintain their own stringent data security standards. When you initiate a withdrawal or deposit, the relevant transaction details are transmitted via encrypted channels and processed within a secure, isolated environment.

Children and Minors

80hi is strictly an 18+ and 21+ adult platform. We do not knowingly collect personal information from individuals under the age of 21. If we discover that a user under 21 has registered and provided personal data, we will immediately suspend the account and delete all associated personal data from our systems. If you believe a minor has accessed the platform, please contact us immediately at [email protected].

Changes to This Privacy Policy

80hi reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, service offerings, legal requirements, or the regulatory environment applicable to our operations in Bangladesh. All changes will be posted on this page with an updated effective date.

Your continued use of the 80hi platform following the posting of any updated Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 80hi handles your personal data, our dedicated support team is available to assist you.

Requests will be acknowledged promptly and handled in accordance with the rights outlined in this policy. Response times may vary depending on the complexity of the request, but we aim to resolve all queries within 30 days.

Email: [email protected]