80hi Frequently Asked Questions
Everything you need to know about playing at 80hi — from opening your account and depositing via bKash to placing cricket bets and claiming bonuses safely in Bangladesh.
Welcome to the 80hi FAQ page — your complete reference guide for playing, banking, and betting on Bangladesh's trusted mobile-first casino platform. Whether you are a new player from Dhaka, Chittagong, or Sylhet, or a regular member looking for specific details, the answers below cover every important topic in plain English.
Account & Registration
How do I create an account on 80hi?
Creating an 80hi account takes under two minutes. Visit the 80hi Login page, click the registration option, and fill in your mobile number, a secure password, and your date of birth to confirm you are 21 or older. You will receive an OTP on your phone to verify your number. Once confirmed, your account is active and ready to deposit.
What documents do I need for KYC verification on 80hi?
80hi requires a valid National ID card (NID) or passport to complete KYC verification. You may also be asked to provide a selfie alongside your document. KYC is required before your first withdrawal to confirm your identity and protect your account from unauthorised access. The review process typically completes within 24 hours on business days.
I forgot my 80hi password — how do I reset it?
Use the 'Forgot Password' link on the 80hi Login page. Enter the mobile number linked to your account and you will receive an OTP. Enter the OTP, then choose a new strong password. If you no longer have access to that phone number, contact 80hi support at [email protected] with your registered details and they will help you recover the account manually.
Can I have more than one 80hi account?
No. 80hi strictly permits one account per person. Creating duplicate accounts to claim multiple bonuses is a violation of the Terms & Conditions and can result in permanent account suspension and forfeiture of all balances. If you accidentally created two accounts, contact support immediately to merge or close the duplicate before it causes any issue.
How do I close my 80hi account?
To close your account, email [email protected] from your registered email address with the subject 'Account Closure Request'. Withdraw any remaining balance before requesting closure. The support team will process your request within 3 business days and confirm once the account has been permanently deactivated. Closure is irreversible, so be certain before submitting the request.
Deposits & Withdrawals
How long does a bKash deposit take on 80hi?
bKash deposits on 80hi are credited almost instantly — usually within 1 to 5 minutes of your transfer confirmation. If your deposit has not arrived after 15 minutes, check your bKash transaction history to confirm the transfer was successful, then contact 80hi support with the bKash transaction ID and the exact amount for quick resolution.
What is the minimum deposit amount on 80hi?
The minimum deposit on 80hi is ৳200 for mobile banking methods including bKash, Nagad, Rocket, and Upay. Bank transfers via Dutch-Bangla Bank, BRAC Bank, Islami Bank, or Sonali Bank may have a higher minimum — typically ৳500. These thresholds are designed to match the everyday transaction habits of Bangladeshi players and keep banking convenient.
Can I deposit using Nagad or Rocket on 80hi?
Yes. 80hi supports Nagad and Rocket alongside bKash as primary mobile banking deposit channels. To deposit via Nagad or Rocket, navigate to the deposit section in your account, select your preferred method, enter the amount, and follow the on-screen instructions to complete the transfer from your mobile wallet. Processing times are typically under 10 minutes.
What is the minimum withdrawal amount on 80hi?
The minimum withdrawal on 80hi is ৳500. You must complete KYC verification before your first withdrawal is processed. Withdrawals to bKash, Nagad, or Rocket are typically processed within 1 to 24 hours. Bank transfers may take up to 3 business days. There are no withdrawal fees on 80hi's side, though your bank or mobile wallet provider may apply standard transfer charges.
Are there any fees on withdrawals from 80hi?
80hi does not charge any platform fee on withdrawals. However, third-party mobile banking services such as bKash, Nagad, and Rocket apply their own standard transaction fees according to their current rate schedules. Bank transfers may incur inter-bank charges set by the respective financial institution. Always confirm your wallet or bank's current fee schedule before initiating a large withdrawal.
Games & Gameplay
Can I bet on BPL cricket matches on 80hi?
Yes, 80hi offers cricket betting on BPL (Bangladesh Premier League) matches as well as IPL, T20 World Cup, and other international fixtures featuring the Bangladesh Tigers. You can bet on match outcomes, top batsman, total runs, and other popular markets. Markets open ahead of scheduled matches and close at the start of play, so place your bets early for the best odds.
Is 80hi available to play on mobile phones?
80hi is built mobile-first and works seamlessly in any modern browser on Android or iPhone — no app download is required. The platform is optimised for small screens, fast 4G connections common in Dhaka and Chittagong, and touch-based navigation. Simply open your browser, go to 80hi.pro, and you have instant access to all games and betting markets.
What slot games are available on 80hi?
80hi hosts a large catalogue of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. You will find classic 3-reel slots, modern 5-reel video slots with bonus rounds, Megaways titles, and jackpot slots with progressive prize pools. The slots library is regularly updated so there are always fresh titles to explore alongside established favourites.
Are the games on 80hi fair and certified?
All games on 80hi use certified Random Number Generator (RNG) technology supplied by their respective providers, ensuring every spin, card deal, and dice roll is genuinely random. Providers like Pragmatic Play and Evolution Gaming publish independent audit reports and RTP figures for their titles. 80hi does not alter game outcomes on its platform — the results come directly from the provider's certified engines.
Can I play live casino games on 80hi?
Yes. 80hi offers a full live casino section powered by providers including Evolution Gaming and Ezugi. You can join live dealer tables for Baccarat, Roulette, Blackjack, Andar Bahar, Teen Patti, and more — all streamed in real time from professional studios. Live casino games require a stable internet connection and are available around the clock, 24/7, including during BPL and T20 seasons.
Bonuses & Promotions
What welcome bonus does 80hi offer to new players?
80hi offers a welcome bonus on your first deposit, giving you extra funds to explore the platform from day one. The exact percentage and maximum amount are shown on the promotions page at the time of registration. To receive the welcome bonus, make sure to opt in during the deposit process if required, as it is not always applied automatically.
What is the wagering requirement on 80hi bonuses?
The wagering requirement on 80hi bonuses specifies how many times you must bet the bonus amount before it can be withdrawn as cash. Requirements vary by promotion — check the specific terms attached to each bonus offer before claiming. As a general guideline, lower wagering requirements (10x-20x) are more player-friendly than high ones (40x+). Always read the T&C before accepting any bonus.
Does 80hi offer free spins promotions?
Yes. 80hi periodically offers free spin promotions on selected slot titles, often tied to new game launches, festive seasons like Eid and Pohela Boishakh, or deposit-match offers. Free spins are credited to your account automatically when you qualify. Winnings from free spins are subject to the wagering requirement stated in the promotion, so always check the details before spinning.
Can I withdraw my bonus balance immediately on 80hi?
No. Bonus funds on 80hi must meet the stated wagering requirement before they convert to withdrawable cash. Attempting to withdraw before completing the rollover will forfeit the bonus and any associated winnings. Your account wallet will show separate real-money and bonus balances so you always know exactly where you stand. Real-money deposits can generally be withdrawn at any time subject to standard processing.
Safety & Responsible Gaming
Is 80hi safe to use in Bangladesh?
80hi uses SSL encryption on all connections to protect your personal data and financial transactions. Player funds are held separately from operational funds. The platform is designed with mobile security best practices in mind, using secure session management and account activity monitoring. While players are responsible for their own compliance with local laws, 80hi's technical infrastructure meets international security standards.
What is the minimum age to play on 80hi?
You must be 21 years or older to register and play on 80hi. This age requirement is enforced during the registration process and again at KYC verification when you submit your National ID or passport. Players who are found to be under 21 will have their accounts closed and any winnings voided. 80hi is strictly a platform for adults aged 21 and above.
Does 80hi offer any self-exclusion or deposit limit tools?
Yes. 80hi is committed to responsible gaming and provides tools including deposit limits, session time reminders, and self-exclusion for players who feel they need a break. To set a deposit limit or request self-exclusion, go to the responsible gaming section in your account settings or contact support at [email protected]. Self-exclusion requests are processed promptly and the cooling-off period begins immediately.
What should I do if I think gambling is becoming a problem for me?
If gambling feels out of control, stop playing immediately and use the self-exclusion option in your 80hi account settings. Tell someone you trust about the issue. You can also reach 80hi support at [email protected] to request an immediate account freeze. Responsible gaming is a serious priority at 80hi — our team is trained to assist players who are experiencing difficulties with no judgment.
How does 80hi protect my personal and financial data?
80hi protects all player data using SSL/TLS encryption on every page and transaction. Account passwords are stored using industry-standard hashing so they are never stored as plain text. Sensitive financial data is not retained on 80hi's servers beyond what is needed for transaction records. Regular security reviews and access controls ensure that only authorised personnel can access account-level information.
Why Players Choose 80hi
Bank-Grade Security
SSL encryption and secure session management protect every login and transaction on 80hi, so your personal and financial information stays safe at all times.
Local Payment Methods
Deposit and withdraw instantly using bKash, Nagad, Rocket, and Upay — the most popular mobile banking services trusted by millions of Bangladeshi users every day.
Mobile-First Platform
80hi is designed from the ground up for smartphones. No app download needed — just open your browser and play anywhere in Bangladesh, from Dhaka to Cox's Bazar.
Cricket Betting Hub
Bet on BPL, IPL, T20 World Cup, and Bangladesh Tigers matches with competitive odds and a wide range of markets including match winner, top scorer, and total runs.
Generous Bonuses
New players at 80hi receive a welcome bonus on their first deposit, and regular promotions including free spins and reload offers keep the value coming throughout the year.
Responsible Gaming Tools
Deposit limits, session reminders, and self-exclusion options are built into 80hi so you stay in control of your play. Our support team is available around the clock for any concerns.
Still Have Questions?
Our support team is ready to help you 24/7. You can also explore the platform directly — join 80hi today and experience Bangladesh's most trusted mobile casino and cricket betting destination.
Join 80hi Now Explore Cricket Betting Browse Slot GamesNeed direct support? Email us at [email protected]